Are you still unclear about something?

We appreciate your interest and will be happy to answer any questions you may have. Our aim is to provide you with all the information you need.

Here you will find answers to frequently asked questions about our offers and our service. If you have a specific question that is not answered here, don't hesitate to use our online advice service ➔ segz.ch/online-beratung. Our dedicated team is ready to help you.

If there are no delays, you will need about an hour for the consultation and the tests (HIV, syphilis, HEP C).

If you have very little time, please enquire at reception about the approximate waiting time. We make every effort to offer you good test advice and thank you for your understanding.

In the event of an HIV infection, we will refer you to competent medical professionals who specialize in HIV for further clarification.

We are bound by medical confidentiality and guarantee that your data will be treated confidentially.

If you have any questions regarding your health insurance, financial situation, right of residence or your personal environment, you can get free, personal advice from the Verein Sexuelle Gesundheit Zürich SeGZ.

You can find these on the website of the Verein Sexuelle Gesundheit Zürich.

The chlamydia and gonococcal test (gonorrhea) should be carried out at the earliest 14 days after a risk contact.

The test is carried out using a urethral swab, throat swab or vaginal swab and can be performed very easily at our test center. In the Dr. Risch laboratory in Buchs SG, the test swabs are examined directly for pathogens.

ATTENTION: People with a penis should not urinate for at least two hours before performing the test. People with a vagina who are menstruating should not perform the test during menstruation.

After three to four working days you will receive a text message with the test results. At the earliest four working days after the smear test, the test result can be requested with your individual number from the telephone counseling service of Sexual Health Zurich SeGZ at the following times:

Monday 12:10 - 15:00
Wednesday 13:30 - 16:30
Friday 14:00-17:00

Tel: 044 455 59 15

At TEST-IN we can offer you a 4th generation HIV rapid test. The rapid test shows antibodies and antigens in your blood in the event of an HIV infection. A rapid test can be carried out 6 weeks after a risk situation. Before that, the results are not meaningful.

HIV rapid tests show you the result after 20 minutes. In the case of a reactive rapid test, a confirmation test must be carried out (laboratory sample) to confirm the results or give the all-clear.

Free tests - Free advice

You've already heard...
Since June 1, 2023, we have been able to test young people up to the age of 25 and people with a cultural permit for sexually transmitted infections free of charge on behalf of the City of Zurich.

All you need to do is book an appointment via the website
www.hivtest-25.ch.

Book an appointment