FAQ

Are you interested in TEST-IN Zurich or planning your first visit? Then you've come to the right place! In this section, you'll find basic info about what we offer, our opening hours, and how we work. We'll explain where to find us, whether you need an appointment or can just drop in, what languages we speak, and how we handle anonymity.

Our goal is for everyone to feel comfortable and safe with us, no matter their background, identity, sexual orientation, or lifestyle. If you want to know beforehand what to expect during a visit or if there are any costs, these questions and answers will help you out.

Do you have more questions or want more info? We're also happy to help you in person! https://segz.ch/online-beratung/

General Questions about TEST-IN

Want to know more about TEST-IN Zurich? In this section, we answer basic questions about our services, anonymity, opening hours, how to reach us, and the languages our counseling team speaks. Whether it's your first time visiting or you just want to know how a visit works, you'll find all the key info summarized here.

Advice and How It Works

Wondering what a visit to TEST-IN is actually like? In this section, we'll explain step-by-step what to expect, from registration and counseling to getting your tests done. We'll show you how to best prepare, how long a visit takes, and who will advise you. This way, you can come to TEST-IN feeling good and confident.

Different Terms

Terms like STI, STD, or Safer Sex can be confusing, especially when they're used differently. In this section, we'll explain important terms about sexual health in a simple and easy-to-understand way. This will help you stay on top of things and make informed decisions for your health.

HIV Tests

HIV tests are an important part of sexual health. In this section, you'll find out which HIV tests we offer at TEST-IN, when a test makes sense, how reliable it is, and how quickly you'll get your results. We'll also explain what a reactive result means and what your next steps could be, all in a clear, discreet, and expert-backed way.

More STI Tests

Besides HIV, there are many other sexually transmitted infections (STIs) that can be important for your health. In this section, you'll learn which STIs you can get tested for at TEST-IN, how the tests work, when they make sense, and how you'll get your results. Even if you don't have symptoms, a test can still be a good idea, and we'll give you all the important details in an easy-to-understand way.

Prevention and Protection

You can often avoid sexually transmitted infections if you have the right info and know how to protect yourself. In this section, you'll find everything about safer sex, PrEP, PEP, and vaccinations. We'll show you the best ways to protect yourself and others, and what services can help you do that. Prevention is all about knowing your stuff, making your own choices, being responsible, and feeling safe.

Personal Questions

TEST-IN is here for everyone, no matter your sexual orientation, gender identity, or life situation. In this section, we answer questions about your personal situation: whether you're straight, queer, trans*, non-binary, a sex worker, or just not sure if our services are right for you. You'll find clear answers here and learn why you're always welcome with us.

Privacy & Data Protection

Keeping things private is super important to us. In this section, you'll find out how we handle your data, how truly anonymous a visit to TEST-IN is, and who has access to your information. We'll clearly explain the security measures we use so you can feel safe, from signing up to getting your results.

Access & Availability

Want to know the best way to get to TEST-IN and if our place is accessible? In this section, you'll find all the important info about getting here by public transport, on-site accessibility, and our opening hours. This way, you can plan your visit with us easily and without any hassle.

After the Test

What happens if your test result is positive? Who can help you, and where can you get support? In this section, we explain what happens after your test, no matter the result. You'll learn how we help you get referred to specialists, what happens with your results, and what services are available to you.

More Services & Collaborations

TEST-IN is part of a strong network focused on sexual health. In this section, you'll find out which specialist centers and organizations we work with, how you can get involved in training or workshops, and how you can support our work. Together, we're committed to education, prevention, and making sure everyone has access to health services without discrimination or barriers.